Frequently Asked Questions
Everything you need to know about your Aqualung® gear and orders.
What is the standard shipping time for diving equipment?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
How do I ensure I am choosing the correct size for wetsuits and fins?
We provide a comprehensive size guide on each product page. We recommend taking accurate body measurements and comparing them to our charts to ensure a safe and comfortable fit underwater.
What is the return policy for Aqualung® products?
You can return unused items in their original packaging within 30 days of purchase. Please note that for safety reasons, life-support equipment like regulators cannot be returned once they have been submerged in water.
Does my gear come with a manufacturer warranty?
Yes, all Aqualung® products come with a limited warranty against defects in materials and workmanship. The duration varies by product category, typically ranging from 1 to 2 years.
How often should I have my scuba regulator serviced?
To ensure maximum safety and performance, we recommend having your regulator serviced by an authorized Aqualung® technician every 12 months or after 100 dives, whichever comes first.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and specialized financing options like Affirm for high-value equipment purchases.